Nat

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    Nat commented  · 

    Team, for large organisations with thousands of agents, managed by multiple global application, system and database support groups, the existing 50 concurrent user limit for thick console is easily breached. The alternative is the web console, but it needs to have similar functionality. The real solution is to remove the 50 user concurrent limit as this has been an issue for many years.

    Nat supported this idea  · 

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