We are working with a ServiceNow integration and have found the health states to be an issue as well.
We have chosen to not allow the event management tool to close monitors but to either reset health or mark them as resolved.
Alerts in a resolved state for an extended amount of time should be reviewed.
I think that instead of SCOM erroring out when an alert triggered by a monitor is closed it should perform the health reset.
Please upvote this idea so we know how many customers would be benefitted by this.
212 votes4 comments · General Operations Manager Feedback » Administration · Flag idea as inappropriate… · Admin →
318 votesunder review · 10 comments · General Operations Manager Feedback » Authoring · Flag idea as inappropriate… · Admin →
The MP mentioned below by Squaredup has moved to a sister company Cookdown, here is the updated lnk for people looking for a solution
1 vote0 comments · General Operations Manager Feedback » Windows Server OS Management Pack · Flag idea as inappropriate… · Admin →Stephen shared this idea ·
I don't know if my issue is related to the bug you are referencing but I see across all my managed servers that the DNS discovery times out very often.
Please leave your email id in comments if you would like to test this fix.
Please remove the sync time from this. That seems like a very simple fix that can help a lot of us out.