General Operations Manager Feedback

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Do you have an idea or suggestion based on your experience with SCOM? We would love to hear it! Please take a few minutes to submit your idea in the one of the forums available on the right or vote up an idea submitted by another SCOM customer. All of the feedback you share in these forums will be monitored and reviewed by the Microsoft engineering teams responsible for building SCOM. We have already added some of the feedback we received through the TAP program and the recent SCOM survey.


This forum (General Feedback) is used for any broad feedback related to SCOM.
Be specific on your feedback. The more specific, the easier and quicker for us to review. Please be concise!!


If you have technical questions or need help with SCOM, please try visit our MSDN forums.


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  1. Notify on duplicate snmp engine id

    Monitoring ~500 network devices and have sometimes an issue with a device being greyed out while SNMP seems to be working fine. Underlying cause is mostly a duplicate snmp engine id which causes the SNMPv3 communication to break with an usmStatsNotInTime report from the device.

    The fix is mostly easy but finding the cause is hard as the SNMP module does not give any clues on what's wrong and everyting we test seems to work (SNMP GET from console, probing outside of SCOM, etc.).

    It would be very helpfull if the SNMP module would give something like a warning event…

    1 vote
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    0 comments  ·  Network Monitoring  ·  Flag idea as inappropriate…  ·  Admin →
  2. Possibilities when creating Dashboards in Webconsole

    I want better design possibilities when creating dashboards in the webconsole.


    1. Want possibilities to change the size of tiles.


    2. Want possibilities to create headlines that can be formated.


    3. Want possibilities to group objects in the dashboard.


    36 votes
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    2 comments  ·  Administration  ·  Flag idea as inappropriate…  ·  Admin →
  3. Problem with granular user rights

    Our technical teams and application owners are members of the built-in "Operations Manager Read-Only Operators" role and therefore can see all objects in SCOM. Now I want to grant some teams access to some groups and allow them to put theirs systems into maintenance mode. For that I created a new role based on the Operators role and limited the group scope to just the group they should get higher pivileges on.
    I've then added user accounts to the newly createed user role and tested access via the SCOM Web console. To my surprise, they now have operator access to…

    1 vote
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    0 comments  ·  Administration  ·  Flag idea as inappropriate…  ·  Admin →
  4. Multi Subnet Failover availability for SCOM 2019

    SCOM 2019 with OpsDB on AllwaysOn SQL Server is not Multi Subnet capable. Both nodes of the AllwaysOn server are located in different data centers. If the AllwaysOn failover to the passive node for whatever reason, SCOM loses the connection. He must ask the DNS server until it returns the active node behind the listener name. Unfortunately, this can take longer and the SCOM console does not work during this time. Very ugly! We are in the process of setting up a load balancer from F5 so that the SCOM server receives the response which is the active node behind…

    2 votes
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    0 comments  ·  Setup and Deployment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Office 365 Management Pack - Message Center Messages alerts - Add service name in CustomField

    Add service name in CustomFiled in alerts generated by:
    Office 365 Message Center Critical alerting rule c09f34a1-bffa-afd1-3a07-09c9cc494faa
    Office 365 Message Center Informational alerting rule e511de2a-d28b-2450-e13f-91d548155a0a
    Office 365 Message Center Warning alerting rule 64587b02-882f-db25-02cd-4fa5a7775283
    Office 365 Planned Maintenance Message alerting rule a9fe7f2d-34fd-3565-f6f2-4f0ec1212dc9

    Similar to: Office 365 Incidents alerting rule 86b003f4-e6f0-0108-57b6-38315c6524ea

    Additionally it would be great to add Incident type in alerts generated by the Office 365 Incidents alerting rule. In Message center we can see incidents of Advisory or Incident type. In SCOM both Advisory and Incidents are resulting with the same type of alert.

    3 votes
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    0 comments  ·  O365 Management Pack  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow the creation of Access Profiles

    Currently, Operations Manager only allows access management with User Roles which are based on a predefined profile. These profiles are not changeable (which is fine), but there is not possibility to create your own Access Profile. Now, you either have to provide users with too much acccess or with too little.
    Example: I can only provide a user role acccess base on the Operators profile but not allow them access to a part of the Adminstration tab (like Device Management to approve Pending Agents) without giving the full Administration access.

    It would be a nice feature to allow the creation…

    1 vote
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    0 comments  ·  Setup and Deployment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Groups Renaming Issue in SCOM 2019 UR1

    (Awaiting a Fix for the Group rename issue)
    Renaming a Group in SCOM 2019 UR1 will change the name in the console, but using the PowerShell still returns the old name of the group. Therefore, if we need to use or refer the group somewhere in Service Monitoring or notifications, we don't see the new name (it's still the old name)

    26 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. solaris

    Support for TLS 1.2 (and likely 1.3) in Solaris 10 agent. Currently this doesn't work and the agent needs a recompile to resolve the issue.

    68 votes
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    3 comments  ·  Unix/Linux Monitoring  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow special characters in Linux script outputs

    The current Linux agent parser does not allow for special characters when reading the output.

    For example, "df: ‘/tmp/tmp2’: No such file or directory" will cause the parser to crash with an "unprintable characters" error in /var/opt/microsoft/scx/log/scx.log. Note the "special" single quotes; this is what causes the error.

    Because the parser stops, the SCOM server never gets anything back from the agent. Removing the special characters resolves the issue.

    23 votes
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    0 comments  ·  Unix/Linux Monitoring  ·  Flag idea as inappropriate…  ·  Admin →
  10. System Center 2019 Management Pack for JEE Application Servers not working

    We're using management pack version 10.19.1123.0.
    And we're using JBoss EAP 6.4.23.GA (AS 7.5.23.Final-redhat-00002)

    And we're installing JBoss in domain mode, so this happens on host controllers.

    The first thing we've discovered is that the vb script inside the MP uses a NET3.5 library. NET3.5 is default not installed on Windows Server 2019. The following is the dependency:

    CreateObject("System.Collections.ArrayList")

    After we install NET3.5 the script still fails now on the following error:

    \Microsoft.JEE.JBoss.7.Discover.2019.vbs(1056, 1) Microsoft VBScript runtime error: Type mismatch: 'CInt'

    Output is: JBoss EAP 6.4.23.GA (AS 7.5.23.Final-redhat-00002)

    ElseIf CInt(Left(objConfigurationInfo.Version, 1)) >= 5 Then

    The result is: the letter 'J'…

    1 vote
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    0 comments  ·  Other Management Packs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow the use of diacritic characters in property values of instances

    Portuguese makes use of five diacritics: the cedilla (ç), acute accent (á, é, í, ó, ú), circumflex accent (â, ê, ô), tilde (ã, õ), and grave accent (à, and rarely è, ì, ò, and ù). The cedilla indicates that ç is pronounced /s/ (from a historic palatalization).

    When instances that are discovered that contain these characters they are displayed as a black diamond with a question mark.

    11 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. SCOM 2019 Agent Upgrade Process

    Configure SCOM 2019 to upgrade (or uninstall) a SCOM 2012 Agent instead of only allowing upgrade of SCOM 2016 RTM Agent.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Microsoft Teams SCOM Management Pack for SCOM 2012

    We have been getting lot queries about Microsoft Teams SCOM Management Pack for SCOM 2016. we would like to know when it will be released for use

    14 votes
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    1 comment  ·  Other Management Packs  ·  Flag idea as inappropriate…  ·  Admin →
  14. Stop dictating how customers use your product

    Scom was terrible anyways, now you dictate what alerts we cannot close. This removes the ability for us to move forward with our upgrade. Why you made a change for one person that effects thousands of others shows your intelligence. The feature needs to be disabled. Whoever decided this was a good idea needs to be fired immediatley

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. SCOM support for LDAPs (Port 636)

    As per Microsoft official documentation. "Configuring a Firewall for Operations Manager" at https://docs.microsoft.com/en-us/system-center/scom/plan-security-config-firewall?view=sc-om-2019 it is clearly called out that SCOM doesnt support LDAPs.

    "Operations Manager uses port 389 for LDAP queries for multiple actions such as agent discovery, active directory integration, etc. Operations Manager does not support LDAPs."

    Certain client (Banking and Financial Services to be in particular) aren't ready to allow any insecure connection including LDAP (Port 389).

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add a column that shows Alert type "Rule" or "Monitor"

    Add a column that shows Alert type "Rule" or "Monitor". Also add a filter in there for alert type to display Rule or Monitor or both

    29 votes
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    0 comments  ·  Administration  ·  Flag idea as inappropriate…  ·  Admin →
  17. Integration with Meraki Network Devices

    Currently, only devices supporting all of the properties in the system MIB-II are able to be discovered in SCOM using SNMP (as far as I understand).

    Cisco/Meraki do not support some of these properties which results in a failure to discover the device with SNMP.

    Whilst this is a lack of support from Meraki, I assume to persuade customers to use their Meraki dashboard, this IS possible to add such devices in SolarWinds, even though information is restricted. It still allows the device to be discovered.

    Meraki devices can be managed and monitored via API, therefore SCOM needs to be…

    3 votes
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    1 comment  ·  Network Monitoring  ·  Flag idea as inappropriate…  ·  Admin →
  18. Not fair

    Hi there,
    This is Muhammad Younus from Skardu
    I recently purchased scom super card and use it , but during the package session scom deducted my balance,
    When I complained to helpline call center 355 they asked me to turn on flight mode your issue will be solved, I done it , but no changes comes.
    It's not fair ,
    Helpline center got giving proper response ,
    They are useless ,

    1 vote
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  19. SCCM Reporting issue : Not showing user names along with device name

    We have one internal application which we always deploy for device collection and the installation behavior is install for system
    Recently we tried to pull report but not seeing user names along with device name hence contacted Microsoft
    Microsoft answer is install behavior should be install for user only will get the user name along with device name, this option will not allow SCCM to install application if the user logoff but we need application should install if user is login or log off
    We have been following same method since last 3 years and we presented to Microsoft also…

    6 votes
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    2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bug in System.ExpressionFilter module

    System.ExpressionFilter module incorrectly process data with Duration type. The module considers that negative duration is greater than positive. As example, this construction returns true but logically it should return false:
    <ConditionDetection ID="CD" TypeID="System!System.ExpressionFilter">
    <Expression>
    <SimpleExpression>
    <ValueExpression>
    <Value Type="Duration">PT1S</Value>
    </ValueExpression>
    <Operator>Less</Operator>
    <ValueExpression>
    <Value Type="Duration">-PT1S</Value>
    </ValueExpression>
    </SimpleExpression>
    </Expression>
    </ConditionDetection>

    9 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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