General Operations Manager Feedback

Do you have an idea or suggestion based on your experience with SCOM? We would love to hear it! Please take a few minutes to submit your idea in the one of the forums available on the right or vote up an idea submitted by another SCOM customer. All of the feedback you share in these forums will be monitored and reviewed by the Microsoft engineering teams responsible for building SCOM. We have already added some of the feedback we received through the TAP program and the recent SCOM survey.

This forum (General Feedback) is used for any broad feedback related to SCOM.
Be specific on your feedback. The more specific, the easier and quicker for us to review. Please be concise!!

If you have technical questions or need help with SCOM, please try visit our MSDN forums.

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  1. Dramatically improve the presentation layer

    This is the biggest issue when it comes to 'selling' SCOM to a broader internal audience, be they IT or beyond. It's so frustrating that, despite its capabilities, the arguments for it are always seriously undermined by insipid health, performance views and reports.

    MP's should have out of the box views that really provide the wow factor. For example the tile views in the more recent SQL MP's are fantastic. The introduction of tiles in dashboards has been generally a boon but only compared to the paucity of decent visuals to date.

    We need access to views that are designed…

    17 votes
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      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • SQL MP should be enterprise ready

      Today sql MP is recommended for max 50 databases. That's not very enterprise-ish. Maybe a complete rewrite is needed.

      30 votes
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        3 comments  ·  SQL Management Pack  ·  Flag idea as inappropriate…  ·  Admin →
      • Improve authoring experience and delegation for end-users

        Currently all authoring has to be done by SCOM Admins. Even if you try to give users access through the Author role, basic templates are not available for those users.
        Only SCOM admins can use the MP templates. I think you'd better create a more intuitive and improved standalone Authoring Console and add more MP templates there for creating MP's from scratch. This way more users can benefit from the possibilities in SCOM, rather than having the whole organization depend on the time and capacity of the SCOM guys.

        1 vote
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          0 comments  ·  Authoring  ·  Flag idea as inappropriate…  ·  Admin →
        • Event correlation capabilty

          The ability to correlate multiple issues into a single root cause e.g. a hyper-v host goes down and the monitoring detects this and provides a single alert that shows that the host is down and what guests are impacted

          16 votes
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            2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Event ID 26373

            We keep receiving this event 26373 in the Operations Manager event log every 1 minute. It does not have much information and just says:
            "The query resulted in 27203 rows.
            This may cause high memory consumption, and affect server performance.
            Consider using buffered mode for this query."

            Have you already addressed this issue or any plans to address it soon?

            8 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • SCOM Integrations

              Please improve the experience for integrations to hook up to SCOM. Instead of hardcoding an integration against an individual Management Server (i.e. VMM, but others as well) please provide support for multi-host configuration, so that integrations could automatically switch from one node to another

              20 votes
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                0 comments  ·  Setup and Deployment  ·  Flag idea as inappropriate…  ·  Admin →
              • auto-balance agents over all selected management servers

                When using multiple management servers, it would be usefull if there was an option to auto-balance the agents over all selected management servers equally.

                12 votes
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                  1 comment  ·  Administration  ·  Flag idea as inappropriate…  ·  Admin →
                • What's Being Monitored?

                  Provide an easy report or way for users to view the effective rules associated to an application and or server (i.e.: What's being monitored).

                  It's currently convoluted, somewhat cumbersome and only a SCOM admin can decipher the output.

                  11 votes
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                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • Connect the HealthService watcher connectivity status to WindowsComputer

                    The HealthService watcher is what one would look at to see when a particular server becomes non-responsive.
                    For lots of admins this is crucial, but the most apparent way to bring them info on their server(s) is to add the WindowsComputer to a view/subscription.

                    To make the scenario complete the WindowsComputer should have a monitor that is connected to the HealthService that informs that it is unavailable as well as a rule that informs when it has been restarted or experienced a DirtyShutdown.

                    15 votes
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                      0 comments  ·  Windows Server OS Management Pack  ·  Flag idea as inappropriate…  ·  Admin →
                    • SCOM Infrastructure performance troubleshooting

                      Please provide ETW providers that would make it easier for admins to understand why a monitoring service on a management server consumes more resources than others. It would be very helpful if there was a way to see which workflows are being executed, linking workflow details (like Object ID, Rule ID, etc.) with the Process ID and Thread ID that run that on a particular server. This information would be very helpful in chasing resource hungry workflows.

                      14 votes
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                        0 comments  ·  Administration  ·  Flag idea as inappropriate…  ·  Admin →
                      • Create a more granular approach to the SCOM Administrator role. The bulk of our standard Operators require the ability to manage agents.

                        Create a more granular approach to the SCOM Administrator role. For example, the bulk of our standard Operators require the ability reinstall/repair/deploy agents. To do this they must be an Administrator, thereby opening them up to a plethora of options they absolutely do not need.

                        10 votes
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                          2 comments  ·  Administration  ·  Flag idea as inappropriate…  ·  Admin →
                        • Convert VBS in core MPs to PowerShell

                          There is no consistency regarding the scripting language used in MP's. Some use VBS, Jscript and a few use powershell. It would be nice if at least all the core MP's "Windows OS"; SQL, AD are changed to PowerShell.

                          8 votes
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                            3 comments  ·  Authoring  ·  Flag idea as inappropriate…  ·  Admin →
                          • Other type of authentication without certificates in Workgroup mode agent. As Linux agent, autogenerate certificate with the agent install

                            Other authentication for workgroup or non Kerberos mode without certificates.

                            For example, as linux agent autogenerate the certificate in the installation.

                            3 votes
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                              0 comments  ·  Setup and Deployment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Network Vicinity View - manually edit Topology

                              There needs to be an option to manually edit the network topology created by the network discovery. At the moment the process is not transparent why some associations between network components are not visible in the vicinity view.

                              17 votes
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                                0 comments  ·  Network Monitoring  ·  Flag idea as inappropriate…  ·  Admin →
                              • Private key instead of Certificates for Gateway Authentication

                                Some customers don't want to go through the complexity of setting up certificate based authentication for gateways and can simply do with a private key for authentication. Similar to how stand alone MMA agents authenticate with OMS services. Would you stop using certificates and use a private key based authentication if this feature was made available to you?

                                8 votes
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                                  3 comments  ·  Administration  ·  Flag idea as inappropriate…  ·  Admin →
                                • All rules and monitors should have a trigger count before alerting

                                  A lot of errors that are triggered is because there are some short disturbance (network, latency etc) in the Environment. In order to keep "false" alerts down you should be able to set a trigger Count before an alert is generated. For instance an alert should'nt be generated before a rule/monitored has triggered three times. Default value should be one but all rules/monitors should have the possibility to change.

                                  10 votes
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                                    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Real time monitoring for troubleshooting purposes

                                    Sometimes need to get the same monitoring data trata comes from MP but in real time as perfmon gets. A troubleshooting tool or add- in that get the same data in real time for a short time.

                                    12 votes
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                                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Create a persistence parameter in Monitors

                                      Add a persistence, either an set interval, or number of intervals before an alert condition generates an alert in the console.
                                      This will keep transient issues (service restarts, reboots) from generating database insertions that are extraneous.

                                      1 vote
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                                        0 comments  ·  Windows Server OS Management Pack  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Administration  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Datawarehouse Groom Setttings

                                          I can change the SCOM operational database grooming settings from within the SCOM console. If I wanted to change SCOM Datawarehouse grooming settings, I have to download the dwdatarp utility from a blog post, get access to the DB and then set the groom settings. This is a request to add Datawarehouse groom settings to the Administration pane.

                                          36 votes
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                                            0 comments  ·  Administration  ·  Flag idea as inappropriate…  ·  Admin →
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