General Operations Manager Feedback

Do you have an idea or suggestion based on your experience with SCOM? We would love to hear it! Please take a few minutes to submit your idea in the one of the forums available on the right or vote up an idea submitted by another SCOM customer. All of the feedback you share in these forums will be monitored and reviewed by the Microsoft engineering teams responsible for building SCOM. We have already added some of the feedback we received through the TAP program and the recent SCOM survey.

This forum (General Feedback) is used for any broad feedback related to SCOM.
Be specific on your feedback. The more specific, the easier and quicker for us to review. Please be concise!!

If you have technical questions or need help with SCOM, please try visit our MSDN forums.

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  1. Support for 2012 Agents for SCOM 2019

    We need support in SCOM 2019 for agents that are running Server 2012. And, really, for 2008R2 agents. I understand that 2008 is EOL in January, but it is now March (we also have plenty of 2008 in production) At this point we cannot upgrade to SCOM 2019 without at least 2012 support, and preferably 2008R2.

    28 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Provide examples (sample code) for SCOM 1801+ REST API

    Hi,

    since 1801 SCOM offers a REST API. That is great and I'd like to leverage it for some cross platform scenarios.

    Unfortunately the examples (currently just JavaScript and related to alerts) don't help me.

    Please add examples (sample code) in PowerShell , C# or provide Swagger compatibility.

    Many thanks

    Ruben

    148 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Create a Technical Community Blog for SCOM

    There are a whole ton of great SCOM blogs out there. There are also a whole great number of blogs for other products like config manager on techblogs but nothing for SCOM. Could we start a blog? https://techcommunity.microsoft.com/t5/custom/page/page-id/Blogs

    9 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. provide a way to select the Top N from a group when creating dashboards in 1807 Web Console Dashboard

    currently within the HTML5 dashboards you cannot selecta large group and display Top N , this can be selected per user but does not save across different users.

    Also when sorting columns with numerical values these need to be sorted numerically rather than as a string like being done at present

    15 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Expose Maintenance Mode in SCOM 1801 REST API

    The new REST API should expose the ability to use Maintenance Mode. This would make it easier to use Maintenance Mode programmatically

    9 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make the SCOM Console Windows Stop Disappearing

    Working in the SCOM console, when closing a window the console will occasionally disappear. You have to go to the task bar to find it and re-select the window.

    To reproduce this; First make sure the SCOM Console is full screen. Then click on an alert created by a rule. In the alert details, open up the rule by clicking on it.

    Then click Configuration, and View.

    Then close both windows.

    The SCOM Console will disappear.

    46 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Agentless objects representing virtual cluster servers should ideally be situated under the node that currently hosts them

    Agentless objects under “Administration\Device Management\Agentless Managed” representing virtual cluster servers should ideally be situated under the node that currently hosts them.

    As it stands, the objects reside under the cluster node that they were first discovered on. This is highly confusing for the user.

    5 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. 6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Incorporate Alert Correlation tehniques into SCOM

    We have multiple SCOM servers and management group and our service desk constantly ask why when there is a problem with a server or service do we get so any alerts. Can we only display a root cause or an aggregated alert with the subsequent alerts attached. E.g. A high level alert with all other alerts display underneath this generic alert?

    26 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. 3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Web Console - make Details pane resizable in Safari and Chrome on macOS

    I'm using a Mac and open the web console of SCOM 1807 in Chrome or Safari. Clicking on a result in Results pane, I get only a couple of lines in the Details pane. Although I can drag and drop the grey line between the Results and Details pane, it constantly reverts to it's former position.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. ability to test a channel and subscription

    Add the ability to send test messages through the channel and subscribers pages, rather than having to setup a test notification and subscription.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Web Console SCOM 1801 needs the possibility to add columns in the alert view

    Web Console 1801:
    Add the possibility to add columns in the alert view in order to view custom fields or other available fields from an alert.

    6 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. ServiceNow ITSM Integration

    A native SCOM to ServiceNow ITSM integration to enable creation of tickets to the correct support team with alert/incident being resolved from either end i.e. if an operator closes an alert in SCOM, the corresponding ServiceNow incident should also be closed, and likewise, if the Incident is resolved in the ServiceNow incident, the corresponding SCOM alert should also be closed.

    ServiceNow has become a popular ITSM solution and the ability to close-the-gap between alert generation in SCOM and incident/ticket raising in ServiceNow without having to invest in a third-party tool is vital.

    19 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. 4K Resolution support for SCOM console

    SCOM console seems to not fully support 4K resolution. If you open overrides window the enable checkboxes are hidden and many other views are not aligned properly.

    18 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. iPhone, Android or Windows Phone App

    A mobile phone and tablet app that an on-call operator can use to receive notifications on and see meaningful information for those objects they have Scope to view is missing.

    Within the app, the operator should be able to acknowledge, close or escalate an alert, drill-down into the Health Explorer and see views, dashboards similar to what they have been scoped to have access to from their User Role membership and Subscriptions.

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to duplicate a subscription

    Today, there is no way to duplicate a subscription from within the SCOM console.

    This is a pain, because the wizard for creating a subscription in SCOM is very, very verbose with numerous pages. So when I have to create multiple subscriptions which only differ from each other slightly, I want to smash my face into the nearest blunt object.

    This would be one of those quick fix solutions which would reduce the pain involved in using SCOM.

    22 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Gateway Server should ping Agents

    Agents managed by a Gateway Server should be pinged by that instead of a Management Server.

    116 votes
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Configure monitor for specific time period

    It would be great if we can configure monitoring for certain time period. Example for Service Monitoring - We would like to generate an alert for service when it down in business hours between 8:00 AM to 6:00PM. Same thing with CPU, Memory, Event based and Performance counter monitors. I do not see we can create or stop monitoring for specific time period in SCOM 2012 R2.

    52 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Increase the Number of SDK/Console Connections to Operations Manger

    Currently 50 SDK connections is the Max you can have to a Management Group. This limits certain larger customers to have to have multiple MGs in order to satisfy the number of console connections via Web Console, Thick Console or SharePoint Webparts. For instance, I have a customer that needs to have 3 Management Groups to allow all the SysAdmins console connection capabilities (Roughly 120 Console Connections). It becomes a SCOM admin nightmare to try and manage 3 MGs.

    13 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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