Dramatically improve the presentation layer
This is the biggest issue when it comes to 'selling' SCOM to a broader internal audience, be they IT or beyond. It's so frustrating that, despite its capabilities, the arguments for it are always seriously undermined by insipid health, performance views and reports.
MP's should have out of the box views that really provide the wow factor. For example the tile views in the more recent SQL MP's are fantastic. The introduction of tiles in dashboards has been generally a boon but only compared to the paucity of decent visuals to date.
We need access to views that are designed for at-a-glance, high level health states of monitored services (green/amber/red) that can be presented on large monitors, for example.
3rd party vendors leverage off this weakness in SCOM to provide awesome views at a price, why can't these capabilities be available out of the box?
Customising views is rewarding but, let's face it, we're all very time poor these days!
Saiyad Rahim commented
I have found the default dashboards in SCOM to be shockingly of inferior quality.
To a support team, the presence of bright colours on the Board means they need to take action quickly and clear that colour (Alert) before the bosses start asking questions.
I have invested in 3rd party SCOM Dashboards such as SquaredUp, OpsLogic and Savision.
All do far better job than SCOMs default boards.
HTML 5 is a way to go.
But it must give customers "FULL" autonomy to customise if and how the customer needs it.
Also, the boards should have the ability to show SLA values.
All these should be made as optional where the customer can choose what he/she wants to show on their Board for Applications, Hardware, Services, End User etc
It should have the ability to play Audio Alarms when an alert pops on screen/dashboard.
There should be default alarma and should have the ability to upload and play other files from the customer.
this audio alarm should be available in the SCOM Console as well for all Default Alerts and for any new custom Alerts being created.
What is your opinion on HTML5 dashboard? Would that serve the purpose?