I suggest you ...

Schedule on overrides

Some times I (my customers) could use a feature like this.

Scenario - some rule or monitor cause and alert to be raised. The root cause is found and fix is planned. Now until the fix is implemented the Ops Team don't want to get more alerts, so they configure an override with an expiration data matching the planned change date.

admittedly, in many cases it would be best practice to change the resolution state to like "Open Incident" and let the repeat count increase and for the monitor let I be in what ever state until fixed, but that's not always possible.

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Lars Villaume shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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