Provide fast Web-based Dashboard-functionality
For SLO's the most obvious usage is that management want to see that the services meet the SLO's. However, there is no good functionality to let them do so in SCOM today.
Having them log in to a link on the web console takes way too long and providing them with the out-of-the-box reports is not good-looking.
The web presentation layer for this must be more appealing and fast-loading (2-5 seconds) as it is to be viewed at executive meetings. Having this online and available would make SCOM invaluable and the no 1 source for this data from their perspective.
Now it just looks slow and "for IT".
With SCOM 1801 we have shipped HTML5 dashboards removing Silverlight dependency and allowing access of Web Console from multiple browsers. With this release Web Console is completely HTML based.
More information on System Center 1801 release is available here: https://azure.microsoft.com/en-us/blog/first-system-center-semi-annual-channel-release-now-available/
Documentation for HTML5 is available here: https://docs.microsoft.com/en-us/system-center/scom/manage-overview-html5-webconsole?view=sc-om-1801
Blog series on HTML5 dashboards:
The all new Dashboards: https://blogs.technet.microsoft.com/momteam/2018/02/12/new-scom-web-console-blog-series-post2-the-all-new-dashboards/
The new HTML5 Widgets: https://blogs.technet.microsoft.com/momteam/2018/02/12/new-scom-web-console-blog-series-post3-the-new-html5-widgets/
The all new Drilldown experience: https://blogs.technet.microsoft.com/momteam/2018/02/12/new-scom-web-console-blog-series-post4-the-all-new-drilldown-experience/
Sample Custom Dashboard walkthrough: https://blogs.technet.microsoft.com/momteam/2018/02/12/new-scom-web-console-blog-series-post5-sample-custom-dashboard-walkthrough/
+1 also make the supporting health model more representative of the actual health of the service factoring in resilience or redundant architectures.
Reports and dashboards need to available that make sense for IT Pros and also ones that are exec level