Make company knowledge in SCOM editable without Office
A small but important issue have haunted SCOM since its very beginning: You cannot edit Company knowledge without installing Office on the machine you are using to connect to the managementserver, which for larger companies most likely is a TerminalServer.
I have used SCOM for a decade now and it puzzles me that Microsoft still does not manage to either incorporate a rich text editor or at least let us edit the textfield directly without formatting in the operations console.
As a result, we sadly are not using this feature.
As a workaround, you can use the KB Autor tool at systemcenter.wiki : https://systemcenter.wiki/KBAutor/
Joana Carvalho commented
A lot of Customers don't use it because of the configurations required.. it should be easy to add company knowledge like in web console (scom2019)