General Operations Manager Feedback

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Do you have an idea or suggestion based on your experience with SCOM? We would love to hear it! Please take a few minutes to submit your idea in the one of the forums available on the right or vote up an idea submitted by another SCOM customer. All of the feedback you share in these forums will be monitored and reviewed by the Microsoft engineering teams responsible for building SCOM. We have already added some of the feedback we received through the TAP program and the recent SCOM survey.


This forum (General Feedback) is used for any broad feedback related to SCOM.
Be specific on your feedback. The more specific, the easier and quicker for us to review. Please be concise!!


If you have technical questions or need help with SCOM, please try visit our MSDN forums.


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  1. Provide examples (sample code) for SCOM 1801+ REST API

    Hi,

    since 1801 SCOM offers a REST API. That is great and I'd like to leverage it for some cross platform scenarios.

    Unfortunately the examples (currently just JavaScript and related to alerts) don't help me.

    Please add examples (sample code) in PowerShell , C# or provide Swagger compatibility.

    Many thanks

    Ruben

    329 votes
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    under review  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to turn off alerts not able to be closed in SCOM 2019

    We need to be able to disable the feature preventing alerts from being closed if the monitor is in an unhealthy state.

    As it currently stands integration with a Service desk such as Netcool is problematic as if the alert is closed in the service desk when the writeback happens to SCOM the chain breaks as the alert cannot always be closed in SCOM.

    Feature below:

    If you close an alert generated by a monitor (from the Operations Console “Active alerts” view) which is in a unhealthy state then the following message will be displayed and the alert will not…

    324 votes
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    25 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Gateway Server should ping Agents

    Agents managed by a Gateway Server should be pinged by that instead of a Management Server.

    139 votes
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    under review  ·  10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Microsoft Learn - Learning Paths / Modules for SCOM

    SCOM as a product can be somewhat difficult to learn, mostly because of insufficient learning material or courses for existing/new users/customers. I have personally received many comments and questions about SCOM being a difficult and complex product.

    Although there are a lot of great community blogs and materials out there, it may still be spread out abit everywhere and difficult to come by.
    So I thought of a Microsoft Learn, which is a free, interactive, hands-on training platform that helps people develop in-demand technical skills related to widely used Microsoft products.

    I think Microsoft Learn modules for SCOM could be…

    80 votes
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    12 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Email Alert delivery tracking and auditing.

    I often have users who claim that they "never received the SCOM alert". There should be a way in SCOM to track and audit generation and delivery of email alerts. The alert history tab should have info on which email alert subscriptions were triggered.

    Email templates should have a way to embed which alert subscriptions were used to generate them.

    You should be able to click on an agent-managed system and see what alert subscriptions and groups a system belongs to.....similar to how you can see what email distribution lists a person belongs to in Outlook/Exchange.

    59 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make the SCOM Console Windows Stop Disappearing

    Working in the SCOM console, when closing a window the console will occasionally disappear. You have to go to the task bar to find it and re-select the window.

    To reproduce this; First make sure the SCOM Console is full screen. Then click on an alert created by a rule. In the alert details, open up the rule by clicking on it.

    Then click Configuration, and View.

    Then close both windows.

    The SCOM Console will disappear.

    58 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Configure monitor for specific time period

    It would be great if we can configure monitoring for certain time period. Example for Service Monitoring - We would like to generate an alert for service when it down in business hours between 8:00 AM to 6:00PM. Same thing with CPU, Memory, Event based and Performance counter monitors. I do not see we can create or stop monitoring for specific time period in SCOM 2012 R2.

    53 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make SCOM all functionalities working in a full Kerberos environment

    Make SCOM all functionnalities working in a full Kerberos environment

    We have implemented NTML restriction in our AD envionment because of a prioritized recommendation in the Azure AD Security assessment : Place privileged users in the Protected Users Group. The protected users groups provides additional security, because users can only authenticate using Kerberos (everything else is blocked) and hardenning is applied to the Kerberos authentication used by enforcing AES encryption.
    BUT placing privileged users in Protected Users Group or implementing authentication policy to restrict usage of NTLM on admin accounts make SCOM loosing some functionalities.

    Approving installation on agent in…

    46 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Monitor must change its state to something different than Healthy in any situations when it cannot be executed or executed with error.

    Monitor must change its state to something different than Healthy in any situations when it cannot be executed or executed with error (unloaded, timeout, and so on). Currently it`s state remains Healthy even if its script never executed successfully.

    45 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. A Maintenance schedules schedule created by an operator should adhere to scoping rules

    When an operator creates a maintenance schedules schedule this is only visible to that person. As a result this can also only be changed by that person.
    Only when an administrator creates a schedule this is visible to other administrators.

    It would be good that when an operator creates a schedule this is visible by members of his user role or even better it adheres the scoping structure. This would allow colleagues of the same team to modify schedules.

    41 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. [PG Feedback] SCOM Management Pack needing Version update and Feature updates

    All - This poll is from SCOM Product Group. As a SCOM user, you would be using a lot of MPs and some of them could be outdated in terms version, monitors, rules and features. We are looking to revive Management Pack as a whole and we want to hear your feedback on the below topics.


    1. What are top 5 MPs (in terms of usage) used at your SCOM infra?

    2. Which top 5 MPs critically need version update (agnostic)?

    3. What are the top 3 issues that arise on MPs (in general)?

    4. What are top 3 workloads for which MPs are…
    40 votes
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    14 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Delay config updates on Agents (management pack changes)

    Please find a way yo delay config updates on the agents so not every agent gets the update at the same time. Spread the updates over a period of time or random intervals within a time period.

    example:all agents gets the update within a period of 15 minutes and not all agents at the same time as it is today. This would be a nice feature to have.

    36 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Expose Maintenance Mode in SCOM 1801 REST API

    The new REST API should expose the ability to use Maintenance Mode. This would make it easier to use Maintenance Mode programmatically

    31 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Time and weekday based overrides

    it would be great if a override can be set for a specific time range. for example: because of the backup each night between 2am and 3am the cpu utilization is higher then normal. Therefor I want to have a higher threshold set for this time. It would be even better if you also can set the weekday for such an override, for example only an Saturday and Sunday between 2 and 3am

    30 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Let us send notifications when 3-state monitor changes state

    A LOT of companies (all my customers) have a workflow where they have Warning being the proactive alert and Critical being the "send to on-call" staff alert.

    The problem is that SCOM only trigger a notification when the alert is created or when it is switching resolution state. This means that if an alert is sent to the low-prio channel when the 3-state monitor raises a Warning alert, no notification will ever be sent to the high-prio channel as the alert transitions to Critical.

    This is, honestly, such a basic notification strategy that ANY OTHER monitoring product i've used handles…

    27 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Built in timer schedule for monitors

    Have a scheduled monitor module on all monitor types allowing users to turn off alerts at certain times of day removing the need to write your own module and recreate existing monitors with that module included.

    27 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. visio

    Visio 2016 SCOM Addin support for creating dashboard, or integrate something like this into SCOM without needing Visio. I supported a number of customers that want this but are unaware of the feature until I present it to them as part of their requested solution.

    26 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Incorporate Alert Correlation tehniques into SCOM

    We have multiple SCOM servers and management group and our service desk constantly ask why when there is a problem with a server or service do we get so any alerts. Can we only display a root cause or an aggregated alert with the subsequent alerts attached. E.g. A high level alert with all other alerts display underneath this generic alert?

    25 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. IM alerting to Microsoft Teams

    Dear developers,
    it would be great to see IM SCOM integration with Microsoft Teams, so IM alerting can be done for those who have migrated from SfB to Teams.

    At the moment the only option is to either have SFB server onpremise and send IM notifcations to Teams/SFB Online or to use Hooks in Teams which isn't perfect because it actually sends posts on Teams Channel rather than sending IMs to people on Teams.

    Hopefully IM notifications support for Teams will come one day.

    24 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability to duplicate a subscription

    Today, there is no way to duplicate a subscription from within the SCOM console.

    This is a pain, because the wizard for creating a subscription in SCOM is very, very verbose with numerous pages. So when I have to create multiple subscriptions which only differ from each other slightly, I want to smash my face into the nearest blunt object.

    This would be one of those quick fix solutions which would reduce the pain involved in using SCOM.

    23 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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