General Operations Manager Feedback

Do you have an idea or suggestion based on your experience with SCOM? We would love to hear it! Please take a few minutes to submit your idea in the one of the forums available on the right or vote up an idea submitted by another SCOM customer. All of the feedback you share in these forums will be monitored and reviewed by the Microsoft engineering teams responsible for building SCOM. We have already added some of the feedback we received through the TAP program and the recent SCOM survey.

This forum (General Feedback) is used for any broad feedback related to SCOM.
Be specific on your feedback. The more specific, the easier and quicker for us to review. Please be concise!!

If you have technical questions or need help with SCOM, please try visit our MSDN forums.

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  1. SCOM SDK does not use encryption when it establishes connections to the Operationsmanager & OperationsmanagerDW DB's as how SCVMM does.

    We have SCOM & SCVMM databases hosted in the same SQL server and noticed that SCOM SDK does not use encryption when it establishes connections to the Operationsmanager & OperationsmanagerDW DB's as how SCVMM does.

    We use the below SQL query to validate the same:

    Select distinct se.sessionid, dbname= case when dbid = 0 then null when dbid <> 0 then dbname(dbid) end,

       se.login_time,host_name, se.program_name,login_name, con.encrypt_option, getdate() as &#39;logdate&#39;
    

    from sys.dmexecsessions se
    LEFT JOIN sys.sysprocesses sp on se.sessionid = sp.spid
    LEFT JOIN sys.dm
    exec_connections con

       ON con.session_id = se.session_id
    

    WHERE NOT encryptoption IS NULL

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. SCOM 1807 ability to monitor Service Manager 2019

    We are unable to migrate to SCOM 2019, but had already migrated Service Manager and Orchestrator to 2019. Service Manager servers report OS health without issues; however, anything related to the Service Manager environment just shows as "Unknown" - since SCOM doesn't have the ability to monitor 2008 R2 servers, upgrade SCOM isn't necessarily an option for everyone.

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Active Alerts view - not refreshing in non-IE browsers

    Ever since SCOM 1801, the Active Alerts view in WebConsole does not refresh automatically in non-IE browsers (Edge, Chrome, Firefox, etc.). An updated 'MonitoringBundle.js' file was provided by Microsoft support which made it work in modern browsers. But even in SCOM 2019, this issue is not fixed and I had to use the workaround script file. Could this be implemented as default for all versions? Internet Explorer may be hardly used anymore in the IT community.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. provide a way to select the Top N from a group when creating dashboards in 1807 Web Console Dashboard

    currently within the HTML5 dashboards you cannot selecta large group and display Top N , this can be selected per user but does not save across different users.

    Also when sorting columns with numerical values these need to be sorted numerically rather than as a string like being done at present

    15 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Is multi-home possible on agent with SCOM 2012 R2 and SCOM 2019.

    Can a single Windows\Linux machine can be monitored with SCOM 2012 R2 and SCOM 2019.(in multi-home scenario).We have device with SCOM 2012 R2 agent installed and next wants to implement Multi-home with another Management Server SCOM 2019.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make the SCOM Console Windows Stop Disappearing

    Working in the SCOM console, when closing a window the console will occasionally disappear. You have to go to the task bar to find it and re-select the window.

    To reproduce this; First make sure the SCOM Console is full screen. Then click on an alert created by a rule. In the alert details, open up the rule by clicking on it.

    Then click Configuration, and View.

    Then close both windows.

    The SCOM Console will disappear.

    47 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Agentless objects representing virtual cluster servers should ideally be situated under the node that currently hosts them

    Agentless objects under “Administration\Device Management\Agentless Managed” representing virtual cluster servers should ideally be situated under the node that currently hosts them.

    As it stands, the objects reside under the cluster node that they were first discovered on. This is highly confusing for the user.

    5 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. SCOM CI-connector keeps setting Logical Disks to Pending Delete

    I can only assume the SCOM team is responsible for the SCOM CI-connector as well.

    We're seeing a lot of disks being marked as "pending delete" from SCOM, and having them being set to Active again with the SCCM connector. In this case, the SCCM connector is correct. This poses problems since we use the disk size reported from SCCM to produce sizing reports and forecasts.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Have an OM commandlet to delete a SCOM agent

    Have a OM shell commandlet that deletes a SCOM agent (like right-click Delete in Management, Agent Managed Computers), something like this: Get-SCOMAgent –DNSHostName "server01.contoso.com" | Remove-SCOMAgent

    12 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Web Console - make Details pane resizable in Safari and Chrome on macOS

    I'm using a Mac and open the web console of SCOM 1807 in Chrome or Safari. Clicking on a result in Results pane, I get only a couple of lines in the Details pane. Although I can drag and drop the grey line between the Results and Details pane, it constantly reverts to it's former position.

    16 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. 6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Agent Reads Prior Events After Exiting Maintenance Mode

    I've run into an issue where after coming out of maintenance an agent goes back and reads events from prior to the maintenance mode end time. This generates alerts from events that occurred while the machine was in maintenance. It appears this has been an issue since at least 2009, but still exists in the SCOM 2016 agent:

    https://social.technet.microsoft.com/forums/systemcenter/en-US/8a115e60-ef00-4eb0-a84d-1a420182e70e/sql-management-pack-failing-on-old-sql-agent-jobs

    0 votes
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  13. Incorporate Alert Correlation tehniques into SCOM

    We have multiple SCOM servers and management group and our service desk constantly ask why when there is a problem with a server or service do we get so any alerts. Can we only display a root cause or an aggregated alert with the subsequent alerts attached. E.g. A high level alert with all other alerts display underneath this generic alert?

    25 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. 3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. ability to test a channel and subscription

    Add the ability to send test messages through the channel and subscribers pages, rather than having to setup a test notification and subscription.

    4 votes
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  16. Web Console SCOM 1801 needs the possibility to add columns in the alert view

    Web Console 1801:
    Add the possibility to add columns in the alert view in order to view custom fields or other available fields from an alert.

    6 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Let us send notifications when 3-state monitor changes state

    A LOT of companies (all my customers) have a workflow where they have Warning being the proactive alert and Critical being the "send to on-call" staff alert.

    The problem is that SCOM only trigger a notification when the alert is created or when it is switching resolution state. This means that if an alert is sent to the low-prio channel when the 3-state monitor raises a Warning alert, no notification will ever be sent to the high-prio channel as the alert transitions to Critical.

    This is, honestly, such a basic notification strategy that ANY OTHER monitoring product i've used handles…

    20 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Night/Dark Mode

    Please create a night/dark mode for the console. It can be rough on the eyes looking at the bright white.

    8 votes
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  19. ServiceNow ITSM Integration

    A native SCOM to ServiceNow ITSM integration to enable creation of tickets to the correct support team with alert/incident being resolved from either end i.e. if an operator closes an alert in SCOM, the corresponding ServiceNow incident should also be closed, and likewise, if the Incident is resolved in the ServiceNow incident, the corresponding SCOM alert should also be closed.

    ServiceNow has become a popular ITSM solution and the ability to close-the-gap between alert generation in SCOM and incident/ticket raising in ServiceNow without having to invest in a third-party tool is vital.

    16 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Remove All SCOM Disabled Class Instances

    When a Discovery is disabled by Default, SCOM will not remove the class instances unless the discovery has an override which sets the parameter "Enabled" to "false".

    The Command Remove-SCOMDisabledClassInstances should be able to remove ALL SCOM Discoveries which there isn't an active discovery for or at least have the ability to (Switch Parameter?)

    15 votes
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