General Operations Manager Feedback

Do you have an idea or suggestion based on your experience with SCOM? We would love to hear it! Please take a few minutes to submit your idea in the one of the forums available on the right or vote up an idea submitted by another SCOM customer. All of the feedback you share in these forums will be monitored and reviewed by the Microsoft engineering teams responsible for building SCOM. We have already added some of the feedback we received through the TAP program and the recent SCOM survey.

This forum (General Feedback) is used for any broad feedback related to SCOM.
Be specific on your feedback. The more specific, the easier and quicker for us to review. Please be concise!!

If you have technical questions or need help with SCOM, please try visit our MSDN forums.

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  1. Alert history is not updated correctly from within widgets

    The alert history is not updated when the resolution state of an alert is modified from within an alert widget.
    In our case we have a dashboard with two alert views. Our ops guys use the context menu to set specific resolution states on the various alerts. That kind of action is not recorded in the history information of the alerts. However, it gets recorded when doing the exactly same steps from the default alerts view. Or by opening the alert and changing the status in there directly.

    We had opened a premier ticket and were told that this is…

    24 votes
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      3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Make the SCOM Console Windows Stop Disappearing

      Working in the SCOM console, when closing a window the console will occasionally disappear. You have to go to the task bar to find it and re-select the window.

      To reproduce this; First make sure the SCOM Console is full screen. Then click on an alert created by a rule. In the alert details, open up the rule by clicking on it.

      Then click Configuration, and View.

      Then close both windows.

      The SCOM Console will disappear.

      19 votes
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        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Delay config updates on Agents (management pack changes)

        Please find a way yo delay config updates on the agents so not every agent gets the update at the same time. Spread the updates over a period of time or random intervals within a time period.

        example:all agents gets the update within a period of 15 minutes and not all agents at the same time as it is today. This would be a nice feature to have.

        31 votes
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          2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • Show more than "New" alerts in the "Alert View" when pivoting from State/Diagram views

          When you pivot from a state or diagram view to the alert view, only alerts in a "New" state are displayed. Ideally it should show all alerts that are not in a "Closed" state. The web console already works this way, but the fat client does not.

          3 votes
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Overrides label console BUG - SCOM 1801

            When you have alerts panel and click on the alerts view, you receive in the right panel an Overrides link, but it seems that IIS doesn't refresh the view but instead glues text one onto another and the link looks like this:

            OverridesOverrides Loading...Overrides

            3 votes
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • System Center OM 1801

              https://docs.microsoft.com/ru-ru/system-center/opbuildpdf/scom/scom/toc.pdf?view=sc-om-1801&branch=live

              Problems in encoding this file PDF to russian language. Please remove this problem.

              1 vote
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                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • ManagementServerInitiatesConnection fixin SCOM 2012 ?

                This issue has been corrected in SCOM 2016 UR4 :

                After a network outage, the management server doesn't reconnect to the gateway server if the gateway server was installed with the /ManagementServerInitiatesConnection=True option.

                The issue still exists in SCOM 2012 R2, Is it coming in Update Rollup 15 ? Thanks

                13 votes
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                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • Modification to the licensing structure of SCOM / System Center

                  1. Currently you need to license the full System Center Suite. DP, OO, SM, VMM, ... - some of those solutions do not get many updated, or are not used at our customer. Suggestion is to offer SCOM ML only - either as a Subscription or ML.

                  2. Reconsider licensing for non-Windows OSEs. Linux agents are available on GitHub and open source. The cost comes into play when they are added to SCOM. "To license the OSEs under management, all physical cores must be licensed in the server being managed."
                  AND: "Minimum of 16 core licenses required for each server" …

                  6 votes
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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • Access to Customfields

                    1. Allow access to customfields via MOM.ScriptAPI so coding can populate on the fly.

                    2. Create Microsoft supported Alert Update connector tool that will have a GUI interface to populate customfields of sealed management pack alerts.

                    1 vote
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                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • Night/Dark Mode

                      Please create a night/dark mode for the console. It can be rough on the eyes looking at the bright white.

                      4 votes
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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • make this release available on MSDN platforms

                        MS should make these releases available on MSDN platforms for their many freelancers out there supporting system center in Microsofts interest

                        5 votes
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                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • View only Rules or Monitors, display column rule or monitor

                          View only Rules or Monitors, display column rule or monitor. Would be able to display only rules or monitors option and display a column for identifying if a rule or monitor.

                          2 votes
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • 12 votes
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                              5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • Let us send notifications when 3-state monitor changes state

                              A LOT of companies (all my customers) have a workflow where they have Warning being the proactive alert and Critical being the "send to on-call" staff alert.

                              The problem is that SCOM only trigger a notification when the alert is created or when it is switching resolution state. This means that if an alert is sent to the low-prio channel when the 3-state monitor raises a Warning alert, no notification will ever be sent to the high-prio channel as the alert transitions to Critical.

                              This is, honestly, such a basic notification strategy that ANY OTHER monitoring product i've used handles…

                              19 votes
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                                2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • ServiceNow ITSM Integration

                                A native SCOM to ServiceNow ITSM integration to enable creation of tickets to the correct support team with alert/incident being resolved from either end i.e. if an operator closes an alert in SCOM, the corresponding ServiceNow incident should also be closed, and likewise, if the Incident is resolved in the ServiceNow incident, the corresponding SCOM alert should also be closed.

                                ServiceNow has become a popular ITSM solution and the ability to close-the-gap between alert generation in SCOM and incident/ticket raising in ServiceNow without having to invest in a third-party tool is vital.

                                16 votes
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                                  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Opposite state override

                                  Any state type rule or monitor should have an opposite override parameter. The two best examples are service and web site/app pools state. By default, alerts are created for those based on their state being down/disabled but you should be able to reverse that logic with a simple override (as in you want an alert if the state is up/enabled). So the override parameter could be a simple down/disabled by default but with a up/enabled option for services or web site/app pools that you want to alert on if they ever are up/enabled.

                                  1 vote
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                                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Dynamic Graphic Charts In Dashboards based on SQL queries

                                    Currently we don't have option to create Dashboards based on SQL queries. Charts(Pie, Bar, Column etc) option is not available in dashboards which will help to query data from DB/DW and present them dynamically for other teams for Service monitoring improvements.

                                    6 votes
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                                      1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Remove All SCOM Disabled Class Instances

                                      When a Discovery is disabled by Default, SCOM will not remove the class instances unless the discovery has an override which sets the parameter "Enabled" to "false".

                                      The Command Remove-SCOMDisabledClassInstances should be able to remove ALL SCOM Discoveries which there isn't an active discovery for or at least have the ability to (Switch Parameter?)

                                      8 votes
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                                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Service level objective availbility ignores maintenance mode in DA childobjects

                                        Availbility SLOs only read the maintenance mode from the root of the targeted object. If it is a distributed application all child object maintenance modes are ignored and the objective can not report or compute the maintenance mode times correctly.
                                        I do not want maintenance mode rollup, i want queries that deliever the correct data.
                                        I do not want to set the child object AND the DA root to maintenance. None of the engineers know in wich DA the specific object is used so if they do their work the DA is never affected. Pretty useless at the moment. I've…

                                        1 vote
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • The ability to add (& override) custom alert fields (1-10) associated with monitors, and not just rules

                                          These are easily available in the "Configure Alerts" section of the "Create Rule Wizard" dialog box (via "Custom alert fields..." button), but is nowhere to be seen in the "Create a unit monitor\Configure Alerts" wizard's dialog box.

                                          5 votes
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                                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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