General Operations Manager Feedback

Do you have an idea or suggestion based on your experience with SCOM? We would love to hear it! Please take a few minutes to submit your idea in the one of the forums available on the right or vote up an idea submitted by another SCOM customer. All of the feedback you share in these forums will be monitored and reviewed by the Microsoft engineering teams responsible for building SCOM. We have already added some of the feedback we received through the TAP program and the recent SCOM survey.

This forum (General Feedback) is used for any broad feedback related to SCOM.
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  1. Ability to turn off alerts not able to be closed in SCOM 2019

    We need to be able to disable the feature preventing alerts from being closed if the monitor is in an unhealthy state.

    As it currently stands integration with a Service desk such as Netcool is problematic as if the alert is closed in the service desk when the writeback happens to SCOM the chain breaks as the alert cannot always be closed in SCOM.

    Feature below:

    If you close an alert generated by a monitor (from the Operations Console “Active alerts” view) which is in a unhealthy state then the following message will be displayed and the alert will not…

    91 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Provide examples (sample code) for SCOM 1801+ REST API

    Hi,

    since 1801 SCOM offers a REST API. That is great and I'd like to leverage it for some cross platform scenarios.

    Unfortunately the examples (currently just JavaScript and related to alerts) don't help me.

    Please add examples (sample code) in PowerShell , C# or provide Swagger compatibility.

    Many thanks

    Ruben

    180 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. SCOM 2019 support for 2008 R2 Clients

    We need support in SCOM 2019 for agents that are running Server 2008 R2. Almost a quarter of our servers are still 2008 R2, and this is a huge hang up for us in moving up. Since these are more legacy systems, most are also unable to be updated.

    19 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Monitor named "Performance Data collection health" needs to be fine tuned in a way that it does not overload the SQL Server when enabled.

    The default SCOM monitor named "Performance Data collection health" which is disabled by default, needs to be fine tuned in a way that it does not overload the SQL Server when enabled for 1000 + Agents. The way the SQL query is built it looks like running it against 1000+ Agents will cause performance issues on the SQL server.

    The purpose to enable this monitor is to identify if Performance data is stopped collected / missing for specific Agents in last few hours.

    Request the product group to review the request to see we can ship this by default enabled…

    8 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Change SCOM 1807 support from SAC to LTSC

    Now that SCOM 2019 is available, but lacking the mandatory support for 2008/2012 Operating Systems.

    Customers with these Operating Systems cannot upgrade to SCOM 2019.

    And although they trusted Microsoft and upgrade to SAC, they will no longer get fixes or new features.

    And worse of all,
    They will not get further support beyond the 18 monthly period for SCOM 1807.

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. SCOM 1807 ability to monitor Service Manager 2019

    We are unable to migrate to SCOM 2019, but had already migrated Service Manager and Orchestrator to 2019. Service Manager servers report OS health without issues; however, anything related to the Service Manager environment just shows as "Unknown" - since SCOM doesn't have the ability to monitor 2008 R2 servers, upgrade SCOM isn't necessarily an option for everyone.

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Expose Maintenance Mode in SCOM 1801 REST API

    The new REST API should expose the ability to use Maintenance Mode. This would make it easier to use Maintenance Mode programmatically

    12 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. IM alerting to Microsoft Teams

    Dear developers,
    it would be great to see IM SCOM integration with Microsoft Teams, so IM alerting can be done for those who have migrated from SfB to Teams.

    At the moment the only option is to either have SFB server onpremise and send IM notifcations to Teams/SFB Online or to use Hooks in Teams which isn't perfect because it actually sends posts on Teams Channel rather than sending IMs to people on Teams.

    Hopefully IM notifications support for Teams will come one day.

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Active Alerts view - not refreshing in non-IE browsers

    Ever since SCOM 1801, the Active Alerts view in WebConsole does not refresh automatically in non-IE browsers (Edge, Chrome, Firefox, etc.). An updated 'MonitoringBundle.js' file was provided by Microsoft support which made it work in modern browsers. But even in SCOM 2019, this issue is not fixed and I had to use the workaround script file. Could this be implemented as default for all versions? Internet Explorer may be hardly used anymore in the IT community.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. provide a way to select the Top N from a group when creating dashboards in 1807 Web Console Dashboard

    currently within the HTML5 dashboards you cannot selecta large group and display Top N , this can be selected per user but does not save across different users.

    Also when sorting columns with numerical values these need to be sorted numerically rather than as a string like being done at present

    15 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Is multi-home possible on agent with SCOM 2012 R2 and SCOM 2019.

    Can a single Windows\Linux machine can be monitored with SCOM 2012 R2 and SCOM 2019.(in multi-home scenario).We have device with SCOM 2012 R2 agent installed and next wants to implement Multi-home with another Management Server SCOM 2019.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make the SCOM Console Windows Stop Disappearing

    Working in the SCOM console, when closing a window the console will occasionally disappear. You have to go to the task bar to find it and re-select the window.

    To reproduce this; First make sure the SCOM Console is full screen. Then click on an alert created by a rule. In the alert details, open up the rule by clicking on it.

    Then click Configuration, and View.

    Then close both windows.

    The SCOM Console will disappear.

    47 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Agentless objects representing virtual cluster servers should ideally be situated under the node that currently hosts them

    Agentless objects under “Administration\Device Management\Agentless Managed” representing virtual cluster servers should ideally be situated under the node that currently hosts them.

    As it stands, the objects reside under the cluster node that they were first discovered on. This is highly confusing for the user.

    5 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. SCOM CI-connector keeps setting Logical Disks to Pending Delete

    I can only assume the SCOM team is responsible for the SCOM CI-connector as well.

    We're seeing a lot of disks being marked as "pending delete" from SCOM, and having them being set to Active again with the SCCM connector. In this case, the SCCM connector is correct. This poses problems since we use the disk size reported from SCCM to produce sizing reports and forecasts.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. 6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Have an OM commandlet to delete a SCOM agent

    Have a OM shell commandlet that deletes a SCOM agent (like right-click Delete in Management, Agent Managed Computers), something like this: Get-SCOMAgent –DNSHostName "server01.contoso.com" | Remove-SCOMAgent

    9 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Agent Reads Prior Events After Exiting Maintenance Mode

    I've run into an issue where after coming out of maintenance an agent goes back and reads events from prior to the maintenance mode end time. This generates alerts from events that occurred while the machine was in maintenance. It appears this has been an issue since at least 2009, but still exists in the SCOM 2016 agent:

    https://social.technet.microsoft.com/forums/systemcenter/en-US/8a115e60-ef00-4eb0-a84d-1a420182e70e/sql-management-pack-failing-on-old-sql-agent-jobs

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Incorporate Alert Correlation tehniques into SCOM

    We have multiple SCOM servers and management group and our service desk constantly ask why when there is a problem with a server or service do we get so any alerts. Can we only display a root cause or an aggregated alert with the subsequent alerts attached. E.g. A high level alert with all other alerts display underneath this generic alert?

    26 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. 3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Web Console - make Details pane resizable in Safari and Chrome on macOS

    I'm using a Mac and open the web console of SCOM 1807 in Chrome or Safari. Clicking on a result in Results pane, I get only a couple of lines in the Details pane. Although I can drag and drop the grey line between the Results and Details pane, it constantly reverts to it's former position.

    6 votes
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