General Operations Manager Feedback

Do you have an idea or suggestion based on your experience with SCOM? We would love to hear it! Please take a few minutes to submit your idea in the one of the forums available on the right or vote up an idea submitted by another SCOM customer. All of the feedback you share in these forums will be monitored and reviewed by the Microsoft engineering teams responsible for building SCOM. We have already added some of the feedback we received through the TAP program and the recent SCOM survey.

This forum (General Feedback) is used for any broad feedback related to SCOM.
Be specific on your feedback. The more specific, the easier and quicker for us to review. Please be concise!!

If you have technical questions or need help with SCOM, please try visit our MSDN forums.

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  1. 5 votes
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      3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Let us send notifications when 3-state monitor changes state

      A LOT of companies (all my customers) have a workflow where they have Warning being the proactive alert and Critical being the "send to on-call" staff alert.

      The problem is that SCOM only trigger a notification when the alert is created or when it is switching resolution state. This means that if an alert is sent to the low-prio channel when the 3-state monitor raises a Warning alert, no notification will ever be sent to the high-prio channel as the alert transitions to Critical.

      This is, honestly, such a basic notification strategy that ANY OTHER monitoring product i've used handles…

      7 votes
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        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Dynamic Graphic Charts In Dashboards based on SQL queries

        Currently we don't have option to create Dashboards based on SQL queries. Charts(Pie, Bar, Column etc) option is not available in dashboards which will help to query data from DB/DW and present them dynamically for other teams for Service monitoring improvements.

        3 votes
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          1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • Remove All SCOM Disabled Class Instances

          When a Discovery is disabled by Default, SCOM will not remove the class instances unless the discovery has an override which sets the parameter "Enabled" to "false".

          The Command Remove-SCOMDisabledClassInstances should be able to remove ALL SCOM Discoveries which there isn't an active discovery for or at least have the ability to (Switch Parameter?)

          5 votes
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Topology Dashboard : Improvement.

            1. Currently We cannot delete any specific back group when we have imported which result list of backgrounds are growing and it is getting difficult to manage them. only option to delete it at this moment is delete the MP which result it is removing all Banners where We need to re import required once will break the existing dashboards.

            2. Need alignment option to to align Heath states of objects in rows and columns to design dashboard effectively.

            3 votes
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • iPhone, Android or Windows Phone App

              A mobile phone and tablet app that an on-call operator can use to receive notifications on and see meaningful information for those objects they have Scope to view is missing.

              Within the app, the operator should be able to acknowledge, close or escalate an alert, drill-down into the Health Explorer and see views, dashboards similar to what they have been scoped to have access to from their User Role membership and Subscriptions.

              0 votes
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                1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • ServiceNow ITSM Integration

                A native SCOM to ServiceNow ITSM integration to enable creation of tickets to the correct support team with alert/incident being resolved from either end i.e. if an operator closes an alert in SCOM, the corresponding ServiceNow incident should also be closed, and likewise, if the Incident is resolved in the ServiceNow incident, the corresponding SCOM alert should also be closed.

                ServiceNow has become a popular ITSM solution and the ability to close-the-gap between alert generation in SCOM and incident/ticket raising in ServiceNow without having to invest in a third-party tool is vital.

                3 votes
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                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • Displaying enum properties in console

                  Operations manager console shows ID for enum properties instead of it's localized display string. I'd like to use it in SCOM management packs but I see that it doesn't realized properly, only in SCSM.

                  3 votes
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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • The ability to set a schedule for ANY new or existing workflow, and allow for overriding the related parameters

                    This functionality should be included as a base configuration for ALL workflows, with a default condition of running 7/24, but configurable for new workflows, and overridable for existing workflows in sealed MPs. Though one could re-create an existing workflow, supplementing it with the "System.SchedulerFilter" condition detection module, the administrative workload of doing so for any existing workflows is unacceptable. Also, the workflows should not run at all during non-running periods, as is currently the case with the "System.SchedulerFilter" condition detection module.

                    1 vote
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                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • The ability to add (& override) custom alert fields (1-10) associated with monitors, and not just rules

                      These are easily available in the "Configure Alerts" section of the "Create Rule Wizard" dialog box (via "Custom alert fields..." button), but is nowhere to be seen in the "Create a unit monitor\Configure Alerts" wizard's dialog box.

                      1 vote
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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • 4K Resolution support for SCOM console

                        SCOM console seems to not fully support 4K resolution. If you open overrides window the enable checkboxes are hidden and many other views are not aligned properly.

                        10 votes
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                          2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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                          1 vote
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • Ability to duplicate a subscription

                            Today, there is no way to duplicate a subscription from within the SCOM console.

                            This is a pain, because the wizard for creating a subscription in SCOM is very, very verbose with numerous pages. So when I have to create multiple subscriptions which only differ from each other slightly, I want to smash my face into the nearest blunt object.

                            This would be one of those quick fix solutions which would reduce the pain involved in using SCOM.

                            18 votes
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                              3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • 19 votes
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                                2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Move Scheduled Maintenance Mode to the Monitoring Pane

                                The Scheduled Maintenance Mode feature is only available to SCOM Administrators currently because it is added to the SCOM Administration Pane. What is needed is to have this available to the Service Desk (as stated by Vinayak) and Operators and Advanced Operators levels. Meaning it would have to be made available somehow in the Monitoring Pane in order to be used by a very large part of the maintenance mode setting target audience.
                                Of course the PowerShell cmdlets are the other way of getting to the Scheduled Maintenance mode entries and to adjust them, but this is basically for use…

                                45 votes
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                                  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Fix the rendering on more than one screen

                                  On multiple screens in TP5 SCOM the buttons don't show up. Some creative Tab + Enter seems to work with the invisible buttons.
                                  ie
                                  1) Add computers/groups to OMS - no search button.
                                  2) Computer and device management discovery - greyed out search buttons.
                                  3) Computer and device management - Administrative account - missing text
                                  4) Repair agents - missing button.

                                  Mark

                                  2 votes
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                                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add scrolling or resizing to all Dashboard and Widget UI's

                                    When creating Widgets, some of interfaces do not have any scroll bars or ability to resize the UI and so it's very difficult to select an object in a list. For example, when creating a 'Objects by Performance' widget, when selecting the performance counter, some instance names are very long and so there is no way to choose because the names are truncated, hence I am unable to use the widget.

                                    3 votes
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                                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Maintenance Mode Exit Health status not a New state change

                                      When SCOM enters maintenance mode and then exits it will re-examine the health of objects and re-discover issues that have already been raised previously - causing more alerts. It should check previous state before maintenance and not re-alert for something that has not changed. Alternatively if the state of alert is changed to something like "Acknowledged" then it should not keep alerting or appearing as a "New" state change.

                                      4 votes
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                                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Increase the Number of SDK/Console Connections to Operations Manger

                                        Currently 50 SDK connections is the Max you can have to a Management Group. This limits certain larger customers to have to have multiple MGs in order to satisfy the number of console connections via Web Console, Thick Console or SharePoint Webparts. For instance, I have a customer that needs to have 3 Management Groups to allow all the SysAdmins console connection capabilities (Roughly 120 Console Connections). It becomes a SCOM admin nightmare to try and manage 3 MGs.

                                        10 votes
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • SCOM-OMS prerequisites checker tool

                                          Tool which can be used to do prerequisite check for connection between Agent/MS and OMS.
                                          Based on firewall requirements:
                                          https://technet.microsoft.com/en-us/library/mt484101.aspx
                                          including option for Proxy server and Proxy user account.
                                          It would be a great help for deployment and troubleshooting scenarios

                                          7 votes
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                                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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